Contact Us

Unleash your curiosity. Embrace your pleasure. This is Eve and Love™.
Empowering intimacy and self-love since 2015.

Got a question, need help, or just want to say hi?
Reach us anytime at:
📧 support@eveandlove.com
We’re here for you 24/7 — with love and discretion.

Frequently Asked Questions

Where will my order ship from?

We ship from the warehouse closest to your delivery address. Our logistics hubs are located in the United States, Germany, Hong Kong, and Japan.

Can I change my shipping address after placing an order?

Yes. Please contact us as soon as possible at support@eveandlove.com, and we’ll do our best to update your address before the order is dispatched.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Use that number to track your delivery on the courier’s website.

How can I get customer support?

Simply email us at support@eveandlove.com. We’re available 24/7 to assist you.

What if I entered the wrong shipping address?

Email your correct address to our customer care team at support@eveandlove.com. We’ll try our best to reroute your package.

Do you ship internationally?

Yes — we ship worldwide, discreetly and reliably.

Will all my items arrive in one package?

Whenever possible, we’ll ship your items together. However, depending on product availability and warehouse location, items may arrive separately.